About Alvababy

Welcome!

Thank you for visiting Alvababy.com, where you will find hundred of diapers offered at incredible prices. A quick look around our site will reveal our wonderful selection of high quality products including adorable cloth diapers, fun baby leggings and more!

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Our Story

Alvababy.com is a China-based global online retailer that has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded Alvababy, our vision was to empower people worldwide in buying and selling online.

Whoever you are, and wherever you are, Alvababy offers the same price to all: the lowest possible. Whether you’re a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, Alvababy provides great service and fantastic prices. We are the biggest diaper manufacturers in China so we can keep costs low while maintaining the highest of standards.

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Warranty

We want you to feel good about your cloth diaper purchase. That is why our warranty truly shows we care about you. The bottom line is that we stand behind the quality of our cloth diapers so you can feel confident that your cloth diaper investment is fully protected. Thank you for choosing Alvababy.

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What our Warranty Covers:

Snap defects are defined as a snap that has fallen off or does not connect well rendering the diaper defective. At anytime your Alvababy lose a snap we will replace the product regardless of when it was purchased.

PUL (waterproof layer) Defects - 3 Months* New.

This is defined as a diaper that is completely falling apart at the seams and is no longer usable.

This does NOT cover top stitching that is coming loose as this is due to normal wear and tear on the product.

This does not cover small snags in the fabric caused by normal wear and tear on the product.

This does not cover elastic that has lost its elasticity in the Perfect Size although we will instruct users as to how to replace it.

This does not cover other minor flaws in fabric over time.

What our Warranty does NOT Cover:

No diapers will be replaced due to any sizing discrepancy. All diapers should be tried on before use

Sizing Issues

/ washing to ensure a good fit. If it does not fit—please contact the retailer from whom you purchased the product for an exchange / return.

Slight sizing variances in inserts which occur during the sewing process. Our diapers are made by real people and from time to time this will happen despite our best efforts. This does not render the diaper unusable and is not considered a defect.

Leaking

We will do our best to troubleshoot any leaking problem, however leaking (unless due to de-laminating PUL) is not covered under our Warranty

Pilling / worn Fleece

We do our best to ensure the best quality materials go into our product. Too many environmental factors go into the condition of how products wash and wear. Worn or pilly fleece will not effect the function of the product and is not covered under our Warranty.

Other

Unless the issue is one of the 3 listed above that fall under our Warranty, no other products will be replaced unless defective under the covered items in our Warranty. We will try our best to help in any way that we can if there are other issues that arise.

Environmental Factors

PUL can be ruined by bleaching, chemicals, excessively high heat and time. PUL will not be covered if any of these environmental factors have played a part in the loss of functionality of PUL over time.

If you experience any defects covered by the manufacturer's warranty, please contact us at : sales06@addsel.com. (Contact Person: Becky).

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