Terms Conditions

Payment & Order

Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method.

GB Pounds, U.S Dollars and Canadian Dollars are allowed.

Revise & Order Cancel: Within 8 hours upon placing order

To revise or cancel your order, please contact us at sales06@addsel.com within 8 hours after placing order.

Notes: We are not always able to revise or cancel an order already dispatched. Orders has been dispatched will be treated in accordance with our Return policy

Shipping & Tracking

 All Global Free Shipping

Flat EMS and Fedex (Urgent Express) Optional
Flat: Free Express shipping On Order over $49, Expected 7-10 Days
Escalate Into Fedex , Expected 4-6 Days

Orders will be shipped within 24 hours upon receiving. A tracking number will be available in your email within 48 hours. The orders are supposed to reach your door in the next 7-10 days. Please track the status of the parcel via the tracking number provided in email. Then, contact local post office for parcel if not received within expected shipping time. Finally, contact us for further information.

Notes: Shipping estimates are from day of shipping not from day of ordering Customers are responsible for lost due to wrong shipping information

Return/Exchange Policy

Return & Exchange - 7 Days after the date of purchase
When possible, please return items using the same packaging in which you received them. All items must be returned complete in original unworn condition and with all original parts/documentation Please contact us for returning address before sending the items back, No returns will be accepted without prior authorization.

Refund will be in process after receiving returns Notes: Shipping charges are not refundable.

Modifications

alvababy.com reserves the right to modify this Web Site, and the rules and regulations governing its use, at any time. Modifications will be posted on the Web Site, and users are deemed to be apprised of and bound by any changes to the Web Site. alvababy,com may make changes in the products and/or services described in this Web Site at any time.


Billing address
Gergana Enterprises Limited
20 Gialtas, Agios Nicolaos, PC3100, Limassol, Cyprus